Your privacy is our priority. This document explains in detail how i1cinta collects, stores, uses and protects your personal data in accordance with Malaysian legal standards.
Updated: 1 January 2026Important Note: This Privacy Policy outlines our data protection practices i1cinta and forms part of your agreement with us. By using the i1cinta platform, you agree to the collection and use of information as described here. This Policy complies with Personal Data Protection Act 2010 (PDPA) Malaysia.
Six core data protection commitments we make to every i1cinta user across Malaysia.
All data transmitted between your device and i1cinta's servers is protected by 256-bit SSL encryption — the same security standard used by major banking institutions in Malaysia. Your information cannot be intercepted in transit.
I1cinta does not sell, rent, or trade your personal data to any third party for marketing purposes. Your data belongs to you — we use it solely to improve your experience on our platform.
All our data collection and processing practices are in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that data is collected only for lawful purposes that are clearly defined.
We are transparent with you about what data is collected, why it is collected, and how long it is retained. i1cinta does not engage in any hidden or undisclosed data collection practices.
You have the right to access your personal data held by i1cinta, request corrections where inaccuracies exist, and in certain circumstances, request deletion of your data. Contact us at any time to exercise these rights.
Your personal data is stored on secure servers with strict access controls. Only authorised i1cinta staff with a legitimate business need may access user data, and every access is logged and monitored.
In operating our online sports betting and casino platform services i1cinta, we collect various types of personal data to ensure our services are safe, accurate, and satisfying for our users. Below are the categories of data we collect:
| Data Category | Sample Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth, gender | Identity verification (KYC) and legal compliance |
| Contact Information | Malaysian mobile number, email address | Account communications, OTP and notifications |
| Financial Data | E-wallet information (Touch 'n Go, GrabPay), FPX bank account number | Processing deposits and withdrawals |
| Usage Data | Betting history, games played, session duration | Service improvement and account security |
| Technical Data | IP address, device type, web browser, operating system | Fraud prevention and technical troubleshooting |
| Location Data | Approximate location based on IP address | Geographic region verification for regulatory compliance |
i1cinta not collect sensitive information such as biometric data, medical records, or credit card details directly. All financial transactions are processed through certified, secure third-party payment gateways.
Your personal data is collected by i1cinta through several transparent and lawful methods:
We collect data directly when you:
When you use the i1cinta platform, our systems automatically record technical data such as your IP address, device type, pages visited, session duration, and actions taken within the platform. This helps us detect suspicious activity and protect the security of your account.
I1cinta uses cookies and similar tracking technologies to collect usage data. Further details are explained in Section 7 this document.
I1cinta uses your personal data solely for lawful and transparent purposes. We will not use your data for any other purpose without first obtaining your consent. The primary purposes for which data is used are as follows:
You may withdraw your consent to receive marketing communications at any time by contacting our support team or through your account settings. This will not affect your access to i1cinta's core services.
I1cinta does not sell or disclose your personal data to third parties except in the following limited and legally permissible circumstances:
We share only the necessary data with service providers who have signed data protection agreements with i1cinta, including:
I1cinta may disclose your personal data to the relevant authorities when required under Malaysian law, including court orders, police investigations, or directives from applicable regulatory agencies.
In the event of a merger, acquisition, or sale of company assets, your personal data may be transferred as part of the business transaction. Users will be notified in advance before any such transfer takes place, and the updated privacy policy will be communicated to you.
I1cinta retains your personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by Malaysian law. The following are our general data retention guidelines:
When data is no longer needed and there is no legal obligation to retain it, i1cinta will securely delete or anonymise it using approved procedures.
I1cinta implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:
While we take every reasonable step to protect your data, no security system is entirely foolproof. In the event of a data breach affecting your personal data, we will notify you within 72 hours of the breach being identified, in line with industry best practices.
I1cinta uses cookies and similar tracking technologies to enhance your experience and ensure the platform operates correctly. Below are the types of cookies we use:
These cookies are required for the platform to function. They manage your login session, ensure account security, and maintain your basic preferences. Disabling them will affect the platform's functionality.
We use analytics cookies to understand how users interact with the i1cinta platform — which pages are visited most, time spent in each section, and any errors encountered. This data is collected in aggregate and does not personally identify you.
These cookies store your preferences such as your chosen language, preferred odds format, and display settings. They help us deliver a more personalised experience each time you log in to i1cinta.
You can manage and delete cookies through your web browser settings. However, disabling essential cookies may affect your login functionality and account security. We recommend keeping essential cookies enabled for the best experience on the i1cinta platform.
Under Personal Data Protection Act 2010 (PDPA) Malaysia, you have the following rights regarding your personal data held by i1cinta:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.
If your data is inaccurate or out of date, you have the right to request a correction without undue delay.
You may withdraw consent for marketing data processing at any time without affecting core services.
You have the right to know how, why, and for how long your data is processed, as well as who may receive it.
You may object to the processing of your data for specific purposes such as direct marketing or automated profiling.
Send a written request to privacy@i1cinta.com with the subject line "PDPA Rights Request" along with a copy of your MyKad.
The i1cinta platform is intended exclusively for individuals aged 18 years and above. We do not knowingly collect personal data from children or individuals under the age of 18. Should we discover that personal data belonging to someone under 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question.
If you become aware that someone under the age of 18 has registered on i1cinta, please notify us immediately at privacy@i1cinta.com so that we may take the appropriate action.
I1cinta reserves the right to amend Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. We will notify you of any significant changes through:
Continued use of the i1cinta platform after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed.
For any enquiries, concerns, or requests relating to Privacy Policy this or the use of your personal data by i1cinta, please contact our Data Protection Officer:
We are committed to responding to all privacy-related enquiries within 5 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
Effective Date: This Privacy Policy is effective from 1 January 2026. By continuing to use the i1cinta platform, you confirm that you have read, understood, and fully agree to this Privacy Policy.